Privacy Policy
Last updated: 9/25/2025
1. Information We Collect
Account Information: When you sign up, we collect your name, email address, and profile information from Google OAuth.
Social Media Connections: We store access tokens and account information for platforms you connect (Instagram, YouTube, TikTok).
Content: Media files, captions, and scheduling information you upload to our platform.
Usage Data: How you interact with our service, including posting frequency and feature usage.
Payment Information: Stripe processes your payment data; we only store subscription status and plan information.
2. How We Use Your Information
Service Provision: To provide social media scheduling and posting services.
Account Management: To manage your account, subscriptions, and platform connections.
Communication: To send important service updates and respond to support requests.
Improvement: To analyze usage patterns and improve our service.
Security: To protect against fraud and ensure platform security.
3. Information Sharing
Social Media Platforms: We share your content and captions with platforms you've connected.
Service Providers: We use trusted third-party services for hosting, analytics, and payment processing.
Legal Requirements: We may disclose information if required by law or to protect our rights.
Never Sold: We do not sell, rent, or trade your personal information to third parties.
4. Data Security
Encryption: All data is encrypted in transit and at rest using industry-standard protocols.
Access Control: Strict access controls limit who can access your information.
Regular Audits: We regularly review and update our security practices.
Incident Response: We have procedures in place to respond to security incidents.
5. Your Rights
Access: You can view and update your account information at any time.
Deletion: You can request deletion of your account and associated data.
Portability: You can export your data in a standard format.
Opt-out: You can opt out of non-essential communications.
GDPR Rights: If you're in the EU, you have additional rights under GDPR.
6. Data Retention
Account Data: Retained while your account is active and for 30 days after deletion.
Content: Media files are deleted after posting or within 7 days of upload.
Logs: Server logs are retained for 90 days for security and debugging.
Payment Data: Retained as required by financial regulations.
7. Cookies and Tracking
Essential Cookies: Required for basic functionality and security.
Analytics Cookies: Help us understand how you use our service.
Third-party Services: We use Google Analytics and other services that may set cookies.
Cookie Control: You can control cookie settings in your browser.
8. International Transfers
Data Location: Your data is stored in secure data centers in the United States.
Adequacy Decisions: We ensure adequate protection for international data transfers.
Standard Contractual Clauses: We use appropriate safeguards for data transfers.
9. Children's Privacy
Age Requirement: Our service is not intended for children under 13.
No Collection: We do not knowingly collect personal information from children under 13.
Parental Rights: If you believe we have collected information from a child, please contact us.
10. Changes to This Policy
Updates: We may update this policy from time to time.
Notification: We'll notify you of significant changes via email or in-app notification.
Continued Use: Your continued use of our service constitutes acceptance of updated terms.
11. Contact Us
Questions: If you have questions about this privacy policy, please contact us:
PostWizard Support
Email: support@postwizard.io
Address: [Your Business Address]