Privacy Policy

Last updated: 9/25/2025

1. Information We Collect

Account Information: When you sign up, we collect your name, email address, and profile information from Google OAuth.

Social Media Connections: We store access tokens and account information for platforms you connect (Instagram, YouTube, TikTok).

Content: Media files, captions, and scheduling information you upload to our platform.

Usage Data: How you interact with our service, including posting frequency and feature usage.

Payment Information: Stripe processes your payment data; we only store subscription status and plan information.

2. How We Use Your Information

Service Provision: To provide social media scheduling and posting services.

Account Management: To manage your account, subscriptions, and platform connections.

Communication: To send important service updates and respond to support requests.

Improvement: To analyze usage patterns and improve our service.

Security: To protect against fraud and ensure platform security.

3. Information Sharing

Social Media Platforms: We share your content and captions with platforms you've connected.

Service Providers: We use trusted third-party services for hosting, analytics, and payment processing.

Legal Requirements: We may disclose information if required by law or to protect our rights.

Never Sold: We do not sell, rent, or trade your personal information to third parties.

4. Data Security

Encryption: All data is encrypted in transit and at rest using industry-standard protocols.

Access Control: Strict access controls limit who can access your information.

Regular Audits: We regularly review and update our security practices.

Incident Response: We have procedures in place to respond to security incidents.

5. Your Rights

Access: You can view and update your account information at any time.

Deletion: You can request deletion of your account and associated data.

Portability: You can export your data in a standard format.

Opt-out: You can opt out of non-essential communications.

GDPR Rights: If you're in the EU, you have additional rights under GDPR.

6. Data Retention

Account Data: Retained while your account is active and for 30 days after deletion.

Content: Media files are deleted after posting or within 7 days of upload.

Logs: Server logs are retained for 90 days for security and debugging.

Payment Data: Retained as required by financial regulations.

7. Cookies and Tracking

Essential Cookies: Required for basic functionality and security.

Analytics Cookies: Help us understand how you use our service.

Third-party Services: We use Google Analytics and other services that may set cookies.

Cookie Control: You can control cookie settings in your browser.

8. International Transfers

Data Location: Your data is stored in secure data centers in the United States.

Adequacy Decisions: We ensure adequate protection for international data transfers.

Standard Contractual Clauses: We use appropriate safeguards for data transfers.

9. Children's Privacy

Age Requirement: Our service is not intended for children under 13.

No Collection: We do not knowingly collect personal information from children under 13.

Parental Rights: If you believe we have collected information from a child, please contact us.

10. Changes to This Policy

Updates: We may update this policy from time to time.

Notification: We'll notify you of significant changes via email or in-app notification.

Continued Use: Your continued use of our service constitutes acceptance of updated terms.

11. Contact Us

Questions: If you have questions about this privacy policy, please contact us:

PostWizard Support

Email: support@postwizard.io

Address: [Your Business Address]