Terms of Service

By accessing or using PostWizard (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

PostWizard is a social media scheduling and management platform that allows users to:

• Schedule posts across multiple social media platforms
• Connect and manage social media accounts
• Upload and store media content
• Analyze posting performance and engagement

Account Creation: You must create an account to use our Service. You are responsible for maintaining the security of your account.

Account Information: You must provide accurate, current, and complete information when creating your account.

Account Security: You are responsible for safeguarding your password and for all activities that occur under your account.

Account Transfer: You may not transfer your account to another person or entity.

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Upload malicious content or malware
• Attempt to gain unauthorized access to our systems
• Interfere with the Service or other users' use of the Service
• Use the Service for spam or unsolicited communications

Your Content: You retain ownership of content you upload to our Service. You grant us a license to use, store, and transmit your content solely to provide the Service.

Our Service: The Service and its original content, features, and functionality are owned by PostWizard and are protected by international copyright, trademark, and other intellectual property laws.

Third-party Content: We are not responsible for content posted by other users or third-party platforms.

Subscription Plans: We offer various subscription plans with different features and limits. Current plans include Starter, Creator, and Pro.

Payment Terms: Subscriptions are billed in advance on a monthly or annual basis. Payment is processed securely through Stripe.

Price Changes: We may change our prices with 30 days' notice. Price changes will not affect your current billing cycle.

Refunds: We do not provide refunds for partial months or unused portions of your subscription.

Cancellation: You may cancel your subscription at any time through your account settings or by contacting support.

Service Termination: We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or the Service.

Data Retention: Upon cancellation or termination, your data will be retained for 30 days, after which it may be permanently deleted.

Uptime: We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service.

Maintenance: We may perform scheduled maintenance that may temporarily interrupt service.

Third-party Dependencies: Our Service depends on third-party platforms (Instagram, YouTube, TikTok) and their availability.

Force Majeure: We are not liable for service interruptions caused by events beyond our control.

Service Limitations: The Service is provided “as is”, “as available”, and “with all faults” without any warranties of any kind, either express or implied.

No Guarantees: We make no guarantees that the Service will work properly, be uninterrupted, error-free, secure, or meet your specific requirements.

Service May Break: The Service may malfunction, break, or become unavailable at any time without notice. We are not responsible for any losses resulting from service interruptions.

Third-Party Dependencies: Our Service depends on third-party platforms (Instagram, YouTube, TikTok, etc.) that may change their APIs, terms, or functionality at any time. We are not responsible for any issues caused by these third-party changes.

Content Loss: We are not responsible for any loss, corruption, or deletion of your content, posts, or data. You are responsible for backing up your own content.

Posting Failures: We cannot guarantee that your posts will be published successfully. Technical issues, platform changes, or other factors may cause posts to fail or be delayed.

Account Bans/Suspensions: We are not responsible if your social media accounts get banned, suspended, or restricted due to using our Service or any content you post.

Liability Cap: Our total liability to you for any claims arising from the use of our Service shall not exceed the amount you paid for the Service in the 12 months preceding the claim, or $100, whichever is less.

Excluded Damages: We are not liable for any indirect, incidental, special, consequential, punitive, exemplary, or aggravated damages, including but not limited to lost profits, lost revenue, lost business opportunities, lost data, emotional distress, or any other intangible losses.

Force Majeure: We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, fire, natural disasters, government actions, internet outages, or third-party service failures.

You Acknowledge: By using our Service, you acknowledge and accept the following risks:

• Service Reliability: The Service may experience downtime, bugs, or technical issues at any time
• Data Loss: Your content, posts, and account data may be lost due to technical failures
• Platform Changes: Social media platforms may change their APIs or terms, breaking our Service
• Posting Failures: Scheduled posts may fail to publish due to technical issues or platform restrictions
• Account Issues: Your social media accounts may be affected by using our Service
• No Backup Guarantee: We do not guarantee that your data will be backed up or recoverable

Your Responsibilities: You are responsible for:

• Backing up your own content and data
• Monitoring your scheduled posts to ensure they publish successfully
• Complying with all social media platform terms and policies
• Not relying solely on our Service for critical business operations
• Having alternative posting methods available

No Reliance: You should not rely on our Service for any critical business operations, time-sensitive communications, or any purpose where failure could result in significant losses.

You agree to defend, indemnify, and hold harmless PostWizard and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service.

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved in the courts of [Your Jurisdiction].

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

Your continued use of the Service after any changes constitutes acceptance of the new Terms.

If you have any questions about these Terms of Service, please contact us:

Complete Release: By using our Service, you completely release PostWizard from any and all liability, claims, damages, or losses of any kind, whether known or unknown, arising from or related to your use of the Service.

No Legal Action: You agree not to bring any legal action, lawsuit, or claim against PostWizard for any reason related to the Service.

Binding Agreement: These terms constitute a binding legal agreement. If any part is found unenforceable, the remaining parts remain in full force and effect.